Where are you located?
We are located in Sydney, Australia.
Which countries do you ship to?
We ship Australia wide as well as internationally. Mainly U.S, U.K, New Zealand, Canada, Italy, Spain, France, Belgium and Netherlands.
We try to ship worldwide but that will depend on our carrier. We are working towards finding a shipping company that would ship to every single country in the world. In the meantime, send us an email or a DM on Instagram if you would like to know if we can ship to you before you place your order.
Alternatively, if you have placed your order but we can't ship to you, we will let you know and refund you the money straight away.
How long does shipping take?
Standard shipping takes 3-5 business days Australia wide. Expedited shipping takes about 1-3 business days Australia wide.
As for the rest of the world, shipping times vary specially now, during these tough times. Shipping rates and an estimated time will be calculated at checkout.
What happens once I order?
We will receive your order and pack it with love from our living room. We will then run to the post office down the road with your shipping details and ship your order. We usually give a 24 hour cooling off period before we proceed with the packaging and shipping of your order. However, if we are on our way to the post office anyway, we will give you a call or send you an email to ask you if you are okay for us to go ahead and ship your order within 24 hours of your purchase.
Do you have the same Delilah design but on a different sized jacket?
Each Delilah jacket has a unique design and pattern. These patterns have been created by our lovely Indian artisans and therefore there aren’t any replicates. Each pattern has been sewn to a random sized denim jacket. Each jacket you see on the website is unique and one-of-a-kind.
Do you have a storefront in Sydney?
We don’t have a storefront and only have an online store. However, we participate in Markets around Sydney such as Kirribilli Markets. Follow us on Instagram and like our Facebook page as we will be announcing our next market location there!
Do you design the jackets?
Well, not totally. The patterns are made and designed by the talented artisans in Rajasthan, India. When we receive our stock, we go through each jacket and add small details if needed to make the jacket look even more stunning.
How do you support different cultures?
We are multicultural. There is a little bit of French, a little bit of Lebanese and a little bit of Australian in us. We are passionate about different cultures and love the idea of bringing these cultures to you in products you will love. We are big believers that art needs to be shared and exposed to the whole world. We hope that with our brand, we will be able to respect and showcase the most beautiful cultures of the world.
Do you have a big stock?
Unfortunately no. The stock is limited as we run this small business from home and don't have the place for it. We also don't want to mass produce and over produce as we would like to keep everything handmade. We work with small groups of artisans, suppliers and manufacturers and we would love to keep supporting small businesses.